We offer a no questions asked 30 day return policy. If the product arrives in good condition but you decide that you would like to return it, we ask you to ship it back to us. We will refund the full cost of the product, not including your shipping costs.

Please note that due to the handmade nature of some of artkenya.com’s items, slight variations are to be expected and add to the charm and authenticity of our items.

If the product is damaged, please call us. We reserve the right to request a return, but you will get a full refund including shipping.

Please contact customer service for more information regarding returning an item.

Customer Service:
+254 722 705002 or email at info@artkenya.net

artKenya.com (a division of artKenya.net Ltd.)
P.O.Box 9910-00100
Nairobi, Kenya